Ok. Thanks for the additional detail, ██████. Sorry to keep sending all these emails; it's just important to me. But I expect this to be the last one.

I just want to make sure I understand everything. So to clarify:

1. Per the Privacy Policy, RobinHood will "retain certain data for the duration of your relationship with us and for a period of up to 5 years after the relationship ends in order to comply with our obligations as a regulated financial institution", but Robinhood has no mechanism for a customer to terminate that relationship or permanently delete their account.

2. Robinhood has no mechanism for deleting personal information such as my password, username, and email address, and has not cited any specific law or regulation that requires the retention of this information.

Is that an accurate characterization of Robinhood's position on my request?

I also want to confirm a few additional points for my records:

- Has Robinhood deleted any categories of my personal data in response to this request, or is this a denial of deletion for all remaining data categories (beyond my separate request I sent for what RobinHood defines as "non-essential" data)?

- Has Robinhood been treating this request as a formal deletion request under the California Consumer Privacy Act (CCPA Section 1798.105), or has this been handled as a general customer service inquiry?

I appreciate you taking the time to clarify Robinhood's stance on these points.

Thanks,
Ben

p.s. fwiw, since my account was never funded and no trades, transactions, or tax events ever occurred, there aren't really any tax documents or account statements to access, and so  "allow customers to login using their email and password to access any tax documents or statements they may need in the future" is still a very funny phrase to me. Since the account has a big "Reactivate Account" button when I login, it feels much more like a risk than a feature to me (even if there is some other verification needed to reactivate it).